Privacy Policy

Effective Date: 05-August-2025

At Learners Forge (learnersforge.com), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform to practice past questions, access live classes, or subscribe to our services.

1. Information We Collect

We collect the following types of information when you use Learners Forge:

a. Personal Information (provided by you)

Name
Email address
Phone number (optional)
Billing/payment details (processed securely by third-party providers)
Login credentials (username & password)

b. Usage Information (collected automatically)

Device type, browser, and operating system
IP address and approximate location
Pages visited, time spent, and activity logs
Class participation and interactions

c. Content Information

Your practice history (past questions attempted, answers selected, performance scores)
Contributions to live classes, chat, or forums

2. How We Use Your Information

We use your data to:

Provide access to past questions, answers, and live classes
Personalize your learning experience and track progress
Process payments and manage subscriptions
Send important updates about your account or services
Improve platform performance and develop new features
Ensure security, prevent fraud, and enforce our Terms & Conditions
With your consent, send you promotional or educational offers

3. Sharing of Information

We do not sell your personal data. We may share information only with:

Service providers (e.g., payment processors, cloud hosting, video conferencing tools)
Legal authorities, if required by law or to protect our rights and users
Business partners, only with your explicit consent (for joint educational programs or offers)

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

Keep you logged in
Remember your preferences
Analyze site traffic and usage patterns

You may disable cookies in your browser, but some features may not work properly.

5. Data Retention

We retain your account data as long as your subscription is active.
If you cancel your account, we will delete or anonymize your personal data within a reasonable time, unless required to keep it for legal, financial, or security purposes.

6. Security of Your Data

We implement industry-standard measures (encryption, firewalls, secure servers) to protect your data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you
Correct inaccuracies in your data
Request deletion of your data (“right to be forgotten”)
Restrict or object to certain types of processing
Withdraw consent for marketing communications

To exercise these rights, contact us at support@learnersforge.com.

8. Children’s Privacy

Learners Forge is intended for students aged 13 and above. If we learn that we have collected data from a child under 13 without parental consent, we will delete it immediately.

9. Third-Party Links

Our platform may contain links to external websites (e.g., educational partners, payment gateways). We are not responsible for the privacy practices of those sites.

10. Changes to this Privacy Policy

We may update this policy from time to time. If significant changes are made, we will notify you via email or a notice on the website.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 support@learnersforge.com
🌐 www.learnersforge.com

✨ This policy covers all essential areas, including GDPR-style rights, even if you’re not based in the EU — it’s good practice.